Strong evidence is the foundation of successful rideshare accident claims. Preserving and documenting proof immediately after an accident dramatically improves your chances of fair compensation.
Evidence to Collect at the Scene
Take these steps before leaving the accident location:
Photos and video: Document vehicle damage from multiple angles, road conditions, traffic signs, weather, and the overall scene.
Driver information: Name, license number, phone number, insurance details, and rideshare company affiliation.
Witness contacts: Names and phone numbers of anyone who saw what happened.
Police officer information: Badge number and how to obtain the accident report.
Your injuries: Photograph any visible injuries before they heal.
Rideshare-Specific Evidence
Document the rideshare connection immediately:
Screenshot your ride: Capture the trip in your app before it disappears from your history.
Save the receipt: Email yourself the ride receipt with driver and vehicle information.
Note rideshare identifiers: Decals, trade dress, or signage on the vehicle.
Record passenger presence: Whether you or others were passengers, or the driver was empty.
Medical Documentation
Medical records are crucial for injury claims:
Seek immediate treatment: Emergency room or urgent care creates contemporaneous documentation.
Follow up with specialists: See appropriate doctors for all injuries.
Describe accident connection: Tell providers how the accident caused your symptoms.
Document all treatment: Keep records of every appointment, prescription, and therapy session.
Follow medical advice: Non-compliance can be used against your claim.
Financial Documentation
Prove your economic losses with:
Medical bills: Itemized statements from all providers.
Pharmacy records: Receipts for all medications.
Lost wage documentation: Pay stubs, employer verification, and tax returns showing income.
Out-of-pocket expenses: Receipts for transportation to appointments, medical equipment, and other costs.
Ongoing Documentation
Continue documenting throughout your recovery:
Pain journal: Daily notes about pain levels, limitations, and how injuries affect activities.
Activity limitations: Document things you can no longer do or that cause pain.
Emotional impact: Note anxiety, depression, sleep problems, and other psychological effects.
Communication records: Save all correspondence with insurance companies and rideshare platforms.
Evidence Preservation
Act quickly: Some evidence disappears fast—surveillance footage may be overwritten, app data may be deleted, and witnesses may become unreachable.
Send preservation letters: Your attorney can demand that rideshare companies preserve app data and other evidence.
Don't repair your vehicle until it's been thoroughly documented and inspected.
Back up digital evidence: Save copies of photos, screenshots, and documents in multiple locations.